Privacy Policy

Information We collect

Information you provide: When you register an account or complete a transaction through the Site, we collect some “Personal Information” (that is, any information that can be directly associated with you), such as your name, title, email address, phone number, address, billing information and other similar information. You may also provide us with certain Personal Information of other people (e.g., if you are sending a gift to someone else).

Device Identifiers: When you access the Site by or through a device, we may access, collect, monitor and/or remotely store one or more “device identifiers”. Device identifiers allow us to uniquely identify your device and are used to enhance the Service (including sending updates and information from the Service). A device identifier does not collect or share any other personally identifiable information about you. A device identifier may also be used in conjunction with other Personal Information.

Analytics: When you access our Site, we may collect information (either directly or using third party services) using logging and cookies which can sometimes be correlated with Personal Information. We use this information to monitor and analyze use and interest in the Site. See the section on “Service Providers” for more detail in this respect.

Log data: As with most website and technology services delivered over the Internet, our servers automatically collect information when you access or use our Site and record it in log files. This log data may include the Internet Protocol (IP) address, the address of the web page visited before using the Site, the purchases that you make, the products you view, browser type and settings, the date and time the Site was accessed, information about browser configuration and plugins, language preferences and cookie data.

Cookie Information: A cookie is a text file stored by a User’s web browser, which enables the browser to remember passwords, orders and preferences when visiting a website. We use cookies and similar technologies such as pixel tags and web beacons in our Site that help us collect certain usage data about you (such as your preferences and to process shopping cart items) (“Usage Data”), which may become Personal Information due to direct association with you. The Site may also include cookies and similar tracking technologies of third parties, which may collect information about you via the Site and across other sites and online services, including social media platforms. Our use of cookies and similar technologies such as pixel tags and web beacons is generally for operational purposes, website performance purposes, enhancing functionality of the Site and advertising. For more details about how we use these technologies, please see the section on “Service Providers” below.

Use of Information

Fionna uses information that Fionna collects for the purpose of fulfilling Fionna’s contractual obligations to you, in furtherance of our legitimate interests in operating our Site and business and/or where you have consented to such usage. We may also provide your name, mailing address and other Personal Information, including purchase history, to a third party data warehouse that may then provide such information to other companies.
More specifically, Fionna uses Personal Information:

To provide, update, maintain and protect our Site and business. This includes use of Personal Information to support delivery of the Site, prevent or address service errors, security or technical issues, analyze and monitor usage, trends and other activities or at your request. Fionna may use your email address or phone number to send you notices (including any notices required by law, in lieu of communication by postal mail). If you correspond with Fionna by email, Fionna may retain the content of your email messages, your email address and our responses.

As required by applicable law, legal process or regulation. Fionna may in certain instances be compelled by law to process your Personal Information in order to comply with a binding order. Fionna will only do so to the extent reasonably required by that order.

To communicate with you by responding to your requests, comments and questions. If you contact Fionna, Fionna may use your Personal Information to respond.

To send emails and other communications. Fionna may send you service, technical and other administrative emails, messages and other types of communications. Fionna may also contact you to inform you about changes in our products, and important notices, such as security and fraud notices.

For billing, account management and other administrative matters. We may need to contact you for invoicing, account management and similar reasons and we use account data to administer accounts and keep track of billing and payments.

To investigate and help prevent security issues and abuse.

For marketing purposes. Fionna may use the information we collect, including Personal Information, to market our products and services to new and existing customers, and to understand our audience. Fionna may also use your Personal Information to send you marketing messages and may provide such information to third parties to send you information about their products and services. If you are in the EEA we will only do so if you have opted in to receive such communications. If you don’t want to receive these messages, you can opt out by following the instructions in the message or by contacting us as provided at the end of this Privacy Policy.

Information Sharing and Disclosure

Fionna may sell, rent, trade, transfer and/or disclose your Personal Information to or with third parties in order to provide the services or products requested by you, and under the following circumstances:

Fionna shares certain Personal Information with its shipping company, credit card processing company, payment service provider (such as Stripe), email service provider and other third parties necessary in order to fulfill an order placed on our Site. These third parties are prohibited from using your Personal Information for promotional purposes.
Fionna may share Personal Information and other information we collect with our Service Providers and other third parties in connection with our marketing and business development efforts.
Fionna may sell Personal Information to third parties for incorporation into larger databases used for marketing purposes by other third parties, including for such other third parties’ direct marketing to you.
Fionna shares non-Personal Information for purposes of better understanding the usage of the Site by Users and improving on that experience.

Fionna reserves the right to disclose Personal Information: as permitted or required by law; when Fionna believes disclosure is necessary to protect our rights or to comply with a legal process; and/or in the event it is necessary to prevent, investigate or take action regarding unlawful, illegal or suspicious activities that violate the Terms of Use or this Privacy Policy.

Fionna may transfer Personal Information to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by Fionna about Fionna’s Users is among the assets transferred.