We are proud to offer a comprehensive lifetime warranty on all our jewelry. This warranty covers replating and repolishing services, ensuring that your Fionna pieces continue to bring you joy for years to come.
Our lifetime warranty includes the following benefits:
Replating: Over time, the plating on certain jewelry items may naturally wear off due to regular use and exposure to elements. With our warranty, you can enjoy complimentary replating, preserving the original brilliance and shine of your jewelry.
Repolishing: To maintain the captivating luster of your Fionna jewelry, we provide repolishing services as part of our warranty. Our skilled artisans will expertly restore the polish and finish, revitalizing the appearance of your beloved pieces.
Please note that our warranty covers manufacturing defects and normal wear and tear. It does not extend to damages caused by improper handling, accidents, or unauthorized modifications to the jewelry. Additionally, any repairs or alterations made by third parties may void the warranty.
To make use of our lifetime warranty services, please contact our customer care team at firstname.lastname@example.org. They will assist you in initiating the process and provide you with the necessary instructions. Kindly ensure that you have proof of purchase, such as an order number or receipt, when making a warranty claim.
If you have any further questions or require assistance, please don't hesitate to reach out to our customer care team. We are here to support you and ensure your Fionna jewelry remains a cherished part of your collection.